WhatsApp Business Platform

WhatsApp Business API and WhatsApp Automation

The WhatsApp Business API (WhatsApp Business Platform) is Meta's official way for companies to send and receive WhatsApp messages from software instead of a phone. We set it up, connect it to your CRM and website, and automate replies, lead capture, reminders and follow-ups — so every customer gets an answer in seconds.

Problems we solve

Enquiries wait for someone to reply

Leads from ads and your website sit unanswered on a single phone, especially after office hours.

One phone, many staff

The WhatsApp Business app does not scale to a team; chats get lost and nobody can see who replied.

No link to your CRM

Conversations live in WhatsApp, customer data lives somewhere else, and follow-ups depend on memory.

Risky bulk tools

Unofficial bulk senders get numbers banned and break WhatsApp's rules. The official API is the compliant route.

What you get

What we deliver

A fixed-scope proposal lists every deliverable, the timeline and any third-party costs before work starts.

Plan My WhatsApp Automation
  • WhatsApp Business Platform (Cloud API) setup through an approved provider
  • Business verification, display name and message template approvals
  • Instant auto-replies, menus and an AI chatbot that answers from your approved content
  • Lead capture into your CRM (Zoho, HubSpot, LeadSquared or custom)
  • Shared team inbox with hand-off from bot to a person
  • Reminders, order or appointment updates and opt-in campaigns
  • Dashboard of conversations, response time and leads
How it works

How we deliver WhatsApp Business API & Automation

  1. Map your conversations

    We list the questions and journeys customers have today and decide what the bot handles and what goes to a person.

  2. Set up the API

    Number, verification, templates and opt-in flow on the official WhatsApp Business Platform.

  3. Build the automations

    Replies, chatbot, CRM sync and reminders — tested with real example chats.

  4. Launch and improve

    We monitor conversations and response times and refine the flows every month.

Where it helps

Typical scenarios, described as examples of the approach — not client results.

Example use case

Clinics and hospitals

Appointment booking, reminders and report-ready alerts on WhatsApp.

Example use case

Coaching and education

Course and fee enquiries answered instantly; counselling calls booked automatically.

Example use case

Real estate

Instant reply to ad leads with project details, then a site-visit booking.

Frequently asked questions

What is the difference between the WhatsApp Business app and the WhatsApp Business API?

The app runs on one phone for small teams. The API (WhatsApp Business Platform) connects WhatsApp to software, so several staff, chatbots and your CRM can use one number, and messages can be automated.

How much does the WhatsApp Business API cost in India?

There are two parts: Meta's per-message charges, which depend on the message category (marketing, utility or authentication), and the cost of the provider and automation setup. We share a fixed-scope proposal and pass Meta's charges through at actuals.

Can I send bulk WhatsApp messages?

Only to people who have opted in, using Meta-approved templates. We do not use unofficial bulk-sender tools, because they break WhatsApp's policies and risk your number being banned.

Can I keep my existing WhatsApp number?

Usually yes, but a number moved to the API can no longer be used in the regular WhatsApp app at the same time. We plan the migration with you.

How long does setup take?

A standard setup with auto-replies and CRM sync typically takes a few weeks, depending on verification and template approvals.

Get started

Plan My WhatsApp Automation

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