E-commerce
Product, delivery and return questions answered instantly; order status via your store system.
AI Chatbot Development
AI Chatbot Development for Websites and WhatsApp
An AI chatbot is a conversational assistant that answers customer questions in natural language, 24x7. We build chatbots that answer only from your approved content (website, brochures, FAQs, policies), collect lead details, book appointments and hand complex conversations to your team — on your website, WhatsApp or both.
Problems we solve
The same questions all day
Staff spend hours answering prices, timings, eligibility and status questions.
Visitors leave without asking
Most website visitors never fill a form; many would ask a quick question if they could.
Generic bots frustrate people
Rule-based bots with fixed menus fail as soon as a question is phrased differently.
Fear of wrong answers
Unrestricted AI can make things up. Business chatbots must stay inside approved information.
What you get
What we deliver
A fixed-scope proposal lists every deliverable, the timeline and any third-party costs before work starts.
Discuss an AI Chatbot- Knowledge base built from your approved content (retrieval-augmented generation)
- Chatbot for your website and/or WhatsApp with your brand tone
- Lead qualification questions and CRM integration
- Appointment or callback booking
- Hand-off to a human with full conversation context
- Guardrails: answers limited to your content, sensitive topics routed to staff
- Analytics on questions asked, unanswered topics and leads captured
How it works
How we deliver AI Chatbots
Collect and clean content
We gather your FAQs, pages and documents and fix gaps or outdated information.
Design the conversation
Greeting, qualification questions, hand-off rules and tone of voice.
Build and test
We test against real customer questions, including tricky and off-topic ones.
Launch and train
Go live, review unanswered questions weekly and add content to close the gaps.
Where it helps
Typical scenarios, described as examples of the approach — not client results.
Education
Course, fee and batch questions answered and counselling calls booked.
B2B companies
Product specifications answered and qualified enquiries sent to sales.
Frequently asked questions
What is the difference between an AI chatbot and a rule-based chatbot?
A rule-based bot follows fixed menus and keywords. An AI chatbot understands questions written in natural language and answers from your content, so it handles many more variations.
Will the chatbot give wrong answers?
We restrict the chatbot to your approved content and route anything it is unsure about to your team. We test it on real questions before launch and review its answers regularly.
Can the chatbot work on WhatsApp?
Yes. The same chatbot can run on your website and on the official WhatsApp Business API.
Which languages are supported?
English and Hindi are common; other Indian languages can be supported depending on the AI model and your content.
Do I own the chatbot and the data?
Yes. Your content, conversation data and accounts belong to you.
Get started
Discuss an AI Chatbot
Share a few details and we'll reply with questions and suggested next steps.